Today, people prefer to do everything on their phones with mobile apps, from building grocery lists to choosing travel destinations. Insurance is no exception. It is convenient to manage claims without being connected to a bulky desktop version of the service. Even though a website can be adapted to a smartphone, it cannot be compared to a full-fledged mobile app.
Creating a custom app is the next step in business development for businesses. However, this process comes with a host of challenges. An experienced insurance app development company plays a big role here. This article’ll discuss the key considerations in choosing a contractor. Let’s go!
What is An App for Insurance?
An insurance app is a smartphone application created to handle insurance plans, submit claims, make payments, and get customer service. Users may also monitor claim statuses, examine policy information, and safely save crucial documents.
source: technofunc.com
3 Main Factors to Consider When Choosing An App Development Company
Positive Experience with Previous Clients
Ensure the company has experience with projects similar to yours. This could include apps with comparable functionalities or targeting the same audience. Look at the design, usability, and performance of their previous work. High-quality apps are usually indicative of a competent development team.
Authentic reviews and testimonials can offer valuable perspectives on the company’s reliability and performance. Sources to find these include:
- Company’s website. Testimonials on the company’s website can provide direct insights from their clients. Pay close attention to video reviews – they are less likely to be phony.
- Review platforms. Websites like Clutch, GoodFirms, and g2 Crowd offer unbiased reviews of development companies.
- Social media and forums. Platforms like LinkedIn, Reddit, and industry-specific forums can also be good places to find candid feedback.
Experience in Insurance Sector App Development
The contractor should be adept at implementing basic features essential to any insurance app. These features typically include:
User Authentication and Profile Management
- Secure login and registration
- Profile creation and management
- Two-factor authentication for enhanced security
Policy Management
- Policy renewal and cancellation options
- Detailed policy information, including terms and conditions
Claim Management
- Easy claim filing process
- Upload of documents and photos related to the claim
- Claim status track in real-time
- Notifications for claim updates
Payments and Billing
- Online premium payment options
- Payment receipts view and download option
- Auto-debit setup for recurring payments
Customer Support
- In-app chat support
- FAQs and help center
- Contact information for customer service
Notifications and Alerts
- Reminders for policy renewals
- Alerts for payment due dates
- Updates on claim status and other important information
User Dashboard
- Overview of policies, claims, and payments
- Personalized offers and recommendations
The feature set can vary depending on the type of insurance app being developed. For example, a health insurance app may require special custom insurance app solutions like medical databases and telemedicine capabilities. Vehicle insurance, in turn, might need accident reporting tools and GPS integration for roadside assistance.
Suitable Pricing
When assessing suitable pricing for mobile app development for insurance, you must compare quotes from several reputable development agencies. Focus on those with proven experience and a clean reputation, as unusually low prices might indicate an under-experienced or fraudulent company.
Prioritize insurance app development services from regions with lower average wages, such as Eastern Europe or Southeast Asia, where you can find skilled developers at more affordable rates. Remember that increasing the number of functions will inevitably drive up development expenses. If your budget is tight, start with a Minimum Viable Product (MVP) that has only the most basic functionality.
Ensure the selected organization also follows strict quality assurance and testing procedures. This will help avoid costly post-launch fixes and ensure the app’s reliability and performance.
Steps to Engage with an Insurance App Development Company
First-hand investigation and shortlisting. Carry out an exhaustive investigation to find possible development firms. Seek out industry experience and evaluate their standing by reading evaluations and testimonies.
Request for Proposal (RFP). When creating a successful RFP for a potential development partner, clearly define the features, budget, schedule, and other criteria for your project.
Assessment and choosing. Examine the suggested technology stack and development methodology, make sure it fits within your budget and schedule restrictions, and consider the company’s work culture and communication style when judging proposals.
Kickoff and onboarding. Establish project management tools and clear lines of communication. Establish roles and duties for the development team and your team. Hold a launch meeting to discuss project objectives and schedules.
The List of Suspicious Signs to Worry About
No industry experience. Avoid companies with little to no experience in developing insurance apps. Industry-specific knowledge is crucial for understanding regulatory requirements and user needs.
No comprehensive portfolio. Do not engage with companies that cannot provide a comprehensive portfolio showcasing their past projects. Working with newbies does not always have a bad outcome, but there are more risks because their working process is not well established.
No clear communication channels. Don’t waste your time if you feel more interested in a partnership than the potential contractor. This attitude will likely remain throughout the development process.
There is no transparency in project specifics. A lack of transparency in pricing, timelines, and project scope is a major warning sign. Clear and upfront communication about costs and expectations is essential for budget management.
No realistic price assessment. Hearing low prices can be enticing, but as the saying goes, “buy nice or buy twice.” Ensure that the final price you receive is consistent with the market average. If the price deviates significantly and the contractor suits you by other criteria, ensure you understand the reasons behind the discrepancy.
Wrapping Up
App development for the insurance industry is complicated, just like for any business sector. A reliable contractor with at least several years of experience will help you through the app-building process.
We wish you smooth development, a successful launch, and bug-free maintenance. May it be so!